Type and Press Enter

Via Perlas, Author at Homegrown | Cultivating Success | Entrepreneur Stories | Business Tips
Via Perlas, Author at Homegrown | Cultivating Success | Entrepreneur Stories | Business Tips
  • /
  • Articles Posted by Via Perlas

All posts by Via Perlas

Via Perlas is the co-founder of Silvertrain Service Consultants, which she set up after over 10 years’ work experience in the field of training. She owes her customer service expertise and sales and marketing background to several years of experience and training in sales at IBM Philippines. After a year in Italy to study the language, she has once again found the training world.
How To Throw A Holiday Party For Your Team
December 05, 2013

How To Throw A Holiday Party For Your Team

Make your holiday party special for a great team that has seen you through the year’s ups and downs.

Developing Your Employees To Give Stellar Service
October 07, 2013

Developing Your Employees To Give Stellar Service

Train your people in the service industry to handle any customer situation with ease, courtesy and self-respect.

How Do You Keep Your Customers Coming Back For More?
September 02, 2013

How Do You Keep Your Customers Coming Back For More?

Here are four things that you can do to stay irresistible to your most loyal customers and completely charm new ones.

Put An End To ‘Filipino Time’
July 29, 2013

Put An End To ‘Filipino Time’

Why has ‘Filipino time’ become synonymous to tardiness? Create a system of honor and respect by being on time!

Dealing With Difficult People
May 02, 2013

Dealing With Difficult People

The people you work with can affect productivity and happiness at the workplace. Take action when you’re dealing with people whose attitudes and personalities tend create difficulties.

Be Nice To Your Customers
April 09, 2013

Be Nice To Your Customers

When lining up the do’s and don’ts in customer service, stick to one rule of thumb: be nice. It pays off!